Quality is a part of everything we do. Nothing less will
be accepted. We will meet and exceed any and all quality
standards. Quality will be a requirement of all we do.
The voice of the customer will drive our actions. It is
understood that everyone listens to our customers (internal
and external), understands what the customer needs, and
delivers against those needs.
We will combine functional excellence and cross-functional
teamwork to produce exceptional results. We will be accountable
for the results of the team and work together to share
the successes and failures of the entire team.
We will create an environment that fosters open communication
and demands innovative thinking. Stimulating and challenging
thinking will contribute to an open environment by voluntary
sharing of relevant information. We will be candid while
recognizing the opinions of others. We will listen for
understanding and value differing viewpoints.
We will do what we say. We will adhere to a set of values
and make commitments that contribute to the welfare of
our employees and customers.
Be open, honest, and direct (discuss the un-discussable)
Act with gentleness, dignity, and respect
Earn each other's trust; Trust each other
Seek to understand; then to be understood (listen with 1% possibility)
Seek to Help
Search for Excellence; Foster creative thinking
Honor team goals; Support positions that are not necessarily your own
Do the right thing
Be at cause
Have fun!
The Operating
Principles provide guidelines on how the management team conducts
business in order to achieve maximum organizational effectiveness
and world-class teamwork.
These Operating Principles free us from the constraints of
the past, which locked us into imposed roles and attitudes.
With these Principles, we create the spirit of openness, with
a team atmosphere. We create an environment of trust and empowerment
while encouraging innovation and creativity.
Visit our Careers section to view
current job opportunities or submit an online resume.
The Operating
Principles provide guidelines on how the management team conducts
business in order to achieve maximum organizational effectiveness
and world-class teamwork. 
